Terms of Service

1. Acceptance of Terms & Mutual Consideration

By accessing, browsing, registering an account with, or utilizing any feature of https://myrents.ca (the "Platform" or "Service"), you enter into a legally binding contract with MyRents.ca and agree to comply with and be bound by these Terms of Service ("Terms").

Recital of Legal Consideration: In consideration of MyRents granting you access to and use of the Service without monetary subscription charges, and in consideration of your agreement to abide by these Terms, your provision of routing configuration, and the mutual covenants and warranties set forth herein, the receipt and legal sufficiency of which consideration are hereby irrevocably acknowledged by both parties, you agree to these Terms. If you do not agree to these Terms, you may not access or use the Service.

4. Tenant Personal Data & Landlord Privacy Warranties (PIPEDA)

As a Canadian platform with Canadian data residency, MyRents complies with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable substantially similar provincial privacy statutes.

In your capacity as a landlord or property manager, you act as the primary Data Custodian / Controller of your tenants' personal information (including tenant legal names, unit numbers, rental amounts, phone numbers, email addresses, and banking sender aliases). By inputting, importing, or causing tenant data to be transmitted to MyRents, you expressly represent and warrant that:

• You have collected, used, and disclosed tenant personal information in strict compliance with PIPEDA and provincial residential privacy standards.
• You have obtained all legally requisite consents from tenants (or rely on applicable statutory collection authorities) to store and process their tenancy records and banking transfer aliases on third-party cloud infrastructure within Canada for rent reconciliation purposes.
• You will not upload or transmit sensitive identity documents (such as Social Insurance Numbers, government photo IDs, or full banking account numbers) to the Service.

You agree to indemnify, defend, and hold harmless MyRents.ca and its operators from and against any third-party regulatory inquiries, tenant privacy complaints, or legal claims resulting from your failure to obtain required consents or comply with applicable privacy laws.

5. Email Forwarding Usage & Parsing Delivery Fragility

Upon account initialization, you are assigned a dedicated email routing address (e.g., mr-usr_xxxx@myrents.ca) strictly intended for forwarding automated Interac e-Transfer autodeposit confirmation notices dispatched by supported Canadian financial institutions.

Acknowledgment of Inbound Fragility: You expressly acknowledge that:

• Email delivery depends on upstream email service providers (e.g., Google Workspace, Microsoft Outlook, iCloud) and public Internet transit protocols. Forwarded emails may experience delivery latency, filtering, or dropped connections outside of MyRents' control.
• Financial institutions periodically alter their automated notification templates, layouts, or sender domains without notice. Such modifications may temporarily impede automated regex extraction, requiring manual suite linking.
• Transfers with non-standard banking sender names or ambiguous transaction memos may require manual ledger attribution by you in the Inbound Logs feed.

You agree not to forward spam, marketing blasts, commercial newsletters, malicious scripts, or non-banking communications to your routing address. We reserve the right to discard non-Interac emails and throttle routing accounts that abuse parsing resources.

6. Intellectual Property & Permitted Use

The Platform, including but not limited to its user interface designs, visual layouts, logos, mathematical ledger algorithms, 7-day cycle attribution mechanisms, and underlying source code, is the exclusive proprietary property of MyRents.ca and is protected by Canadian and international copyright, trademark, and trade secret laws.

Subject to your ongoing compliance with these Terms, MyRents grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for your internal property management and rental ledger reconciliation activities. You shall not reverse-engineer, decompile, scrape, copy, or distribute any part of the Service without our express written consent.

7. "As-Is" Service Availability & Free Tier Modifications

THE PLATFORM IS PROVIDED STRICTLY ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UPTIME, ACCURACY, OR UNINTERRUPTED AVAILABILITY.

Because MyRents is made available to you without mandatory subscription fees, we do not provide a Service Level Agreement (SLA). We reserve the absolute operational right to:

• Perform routine maintenance, deploy software enhancements, or temporarily pause ingestion pipelines without prior notice.
• Establish or modify account usage caps (such as maximum active suites, historical leases, or monthly email parsing volumes).
• Introduce optional premium paid tiers or transition specific features to paid plans in the future upon reasonable advance notification.

9. Account Termination & Right to Erasure

You may terminate your account at any time directly through the dashboard by opening Settings → Delete Account.

In strict accordance with Canadian privacy regulations and PIPEDA standards, executing an account deletion triggers an immediate, permanent cascading purge across all Canadian database clusters, deleting your authentication credentials, landlord profile, registered properties, tenant suite files, payment ledgers, and inbound email logs. This operation is immediate and irreversible.

We reserve the right to immediately suspend, restrict, or terminate access for any account found to be in breach of these Terms, engaging in abusive email transmission, or attempting unauthorized system intrusion.